MAHLE
Condition management, decoupled from the S/4 rebuild.
MAHLE wanted to evolve its pricing and condition management independently of the S/4 transformation’s rollout waves. What began as a joint project became a product of its own.
63,000
Employees
€12 bn
Revenue · Automotive
2021
Project start, ongoing
2018
Start of the partnership
The Challenge
What had to be solved
- An S/4 transformation with multiple rollout waves: pricing and condition management needed to be decoupled from the transformation process.
- The SAP standard (Clean Core) did not meet the requirements for condition management. The missing capability was not on SAP’s roadmap.
- The real problem behind the wish for “more convenience in maintenance”: a lack of transparency across the entire pricing schema.
Methods & Approach
From consulting engagement to scalable product - with the customer involved
SAP sparring
Close technical exchange with SAP on the condition logic.
Early adopter CAP
Early implementation on the Cloud Application Programming Model.
UX over pure UI
Focus on the maintenance process, not just the interface.
Co-creation
Joint development reaching into the business model itself.
AI back in 2018
Considered from the start as a simulation tool on HANA.
The Results
What was created
01
MaPri: the conditions app
A platform-based condition-management app (internally “MaPri”) for sales and procurement.
02
The Price Conditioner product
This became the standalone product Price Conditioner, complemented by the price-negotiation agent PAN (prototype).
03
A long-term partnership
Consulting since 2018, the project since January 2021, and jointly evolving to this day.
Insights for you
“Through our long-standing methodology and our work with customers as equals, we deliberately reverse the order and start from the customer’s problem instead of our solution: first understand the problem together with the customer and test it on a small model, then commit and build.”
Up for a sparring session?
Sarah Niesel
Design Thinking Facilitator & Head of Business Development
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